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Purposeful travel and the future of work

With remote and hybrid working becoming the norm, TMCs are having to adjust to a new kind of business traveler. Or are they?


Working from home pre-dates the pandemic as a business trend, and TMCs have first-hand experience of this model with many TMC personnel already embracing flexible working models.


There’s a lot of talk about ‘purposeful travel’ – restricting travel to trips that have a pre-defined objective, usually income generation. We don’t see this as a new phenomenon. Most of our clients would say the majority of their trips had a definitive purpose before the crisis hastened adoption of Teams or Zoom, as an alternative to face-to-face.


‘Purposeful travel’ is a great buzz-phrase to get people confident in traveling once more and get them back onto planes, trains and automobiles. Seeing customers (and potential customers) is fundamental to any business. Even companies that are downsizing need to get staff together to build company culture.